by Zoemarsden
Explorer

When charging I have a water drop mark and an exclamation mark on my s8. Help?

 
7 REPLIES 7
by Grand Master
Grand Master

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel

Hi, 

 

You mean this: 

google-maps-icon.png

 

It means GPS/location services cannot pinpoint your location. 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel

Good morning @Zoemarsden.

 

Is @Northerner image what you see on the device?

 

If so you can turn this off by displaying all apps and select Settings > Location > Turn off.

 

Let us know if you need anything further 🙂

by Zoemarsden
Explorer

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel

No
This is what i see

Sent from Yahoo Mail on Android
by
EE Community Support Team

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel

Hello @Zoemarsden.

 

Sorry no image is showing.

 

Is this only when the device is on charge?

 

Thanks 🙂

 

 

by Grand Master
Grand Master

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel


@Zoemarsden wrote:
No
This is what i see

Sent from Yahoo Mail on Android

@Zoemarsden is it that shape? is listed here: 

 

icon1.pngicon2.png

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Zoemarsden
Explorer

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel

Yes when i charge it there is a water droplet at the bottom of the screen and the top has a triangle with an exclammation mark on

Sent from Yahoo Mail on Android
by
EE Community Support Team

Re: When charging I have a water drop mark and an exclamation mark on my s8. Hel

Thanks @Zoemarsden.

 

Has there been any damage done to the device at all?

 

Also how long has this been happening?

 

Thanks 🙂

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