31-03-2019 05:54 PM
When I call someone or receive a call, I can hear the other person but they can't hear me and say that the sound is muffled. This has been happening for the last 4/5 days now and my phone is an Alcatel PIXI4 4G android. Thank you.
01-04-2019 09:48 AM
01-04-2019 12:15 PM
Good Afternoon @Listy.
Thanks for coming back to us.
You could attempt to clean the mic.
Does this happen on all calls?
Is this within one specific area?
02-04-2019 06:55 AM
Hello Katie, thanks for replying. I've cleaned the mic's but my callers still can't hear me but I can hear them. I pressed solution by mistake, sorry.