by Dazza78
Visitor

Whatsapp pictures not sending

Huawei p20 not sending WhatsApp pictures unless on WiFi. Any ideas? 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Whatsapp pictures not sending

Hi @Dazza78 

 

Try logging into your MyEE app then - Settings - Content Lock - change this to off. Then restart your device.

It should now work.

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Whatsapp pictures not sending

Hi @Dazza78 

 

Try logging into your MyEE app then - Settings - Content Lock - change this to off. Then restart your device.

It should now work.

Thanks,




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Whatsapp pictures not sending

Hi @Dazza78

 

Welcome to the community.

 

@Northerner's tip should do the trick. 

 

Let us know how you get on.

 

Chris

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.