by Princessp80
Explorer

What does "sim network pin blocked. Enter SIM network PUK" mean

 
4 REPLIES 4
by Grand Master
Grand Master

Re: What does "sim network pin blocked. Enter SIM network PUK" mean

Hi @Princessp80 

 

You have locked your SIM out as you've entered the wrong credentials.

 

You can get your PUK code from your online account or your MyEE app.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: What does "sim network pin blocked. Enter SIM network PUK" mean

Hi @Princessp80.

 

Thanks for coming to the community.

 

Have you managed to get your PUK from your My EE Account to unlock your SIM?

 

Jon

by Princessp80
Explorer

Re: What does "sim network pin blocked. Enter SIM network PUK" mean

No not yet

by
EE Community Support Team

Re: What does "sim network pin blocked. Enter SIM network PUK" mean

Let us know if you manage to get sorted @Princessp80 🙂

 

Jon

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