by struth Investigator
Investigator

What does error code 28 mean?

When I try to text australia I keep getting error code 28. I can text locally ok. Any ideas?

Ruth

1 SOLUTION

Accepted Solutions
Highlighted
by Grand Master
Grand Master
Solution

Re: What does error code 28 mean?

That's right! International Packs only include calls to other countries:

£15 International pack

3GB Data
250Min
500Texts
Every 30 days

    Includes calls to the UK and 34 countries

That does not mean texts. You will need to top-up the credit to send texts.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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10 REPLIES 10
by struth Investigator
Investigator

Re: What does error code 28 mean?

Northern Ireland
by Grand Master
Grand Master

Re: What does error code 28 mean?

Where are you?

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Grand Master
Grand Master

Re: What does error code 28 mean?

Could you be picking up an Irish Network?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by struth Investigator
Investigator

Re: What does error code 28 mean?

Probably not, I must be an hour's drive from the border

by Grand Master
Grand Master

Re: What does error code 28 mean?

Are you on contract or PAYG?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by struth Investigator
Investigator

Re: What does error code 28 mean?

Payg, only recently purchased when I arrived at the airport. But it is working for UK numbers.

by Grand Master
Grand Master

Re: What does error code 28 mean?

Do you have PAYG credit or just a Pack? Which Pack? From most Packs you can't make International calls.

 

What exactly does texting AL to 150 report?

 

 

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Faheem_89 Established Contributor
Established Contributor

Re: What does error code 28 mean?

Think it means you got 28 errors

by struth Investigator
Investigator

Re: What does error code 28 mean?

Thanks for your help.

I got a pack with 250 mins to 34 countries. It might ba called an international pack. When I text AL, I get a list with my remaining minutes, GB and texts left. All which are plenty e.g 498 texts,183 minutes. However it also says my balance is zero. Which doesn't make any sense to me. Even though phone calls to Australia ate allowed, could it be that txte is not? Or do I have to put extra credit on? I think I might have to go into a shop.

Ruth

Highlighted
by Grand Master
Grand Master
Solution

Re: What does error code 28 mean?

That's right! International Packs only include calls to other countries:

£15 International pack

3GB Data
250Min
500Texts
Every 30 days

    Includes calls to the UK and 34 countries

That does not mean texts. You will need to top-up the credit to send texts.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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