by JoyBeer
Explorer

Using phone in Portugal

I am on holiday in Portugal and my new phone won't work. Obviously I can't phone you so what can I do? 

3 REPLIES 3
by Grand Master
Grand Master

Re: Using phone in Portugal

Hi, 

 

If you haven't activated roaming and your an EE pay monthly customer then you can use live chat under the EE section of the contact us page here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by JoyBeer
Explorer

Re: Using phone in Portugal

I can't find live chat on the link you sent. I am a pay monthly EE account holder Tel number ********** [Mod Edit: Please do not post personal information on the community]
Joy Beer

Sent from my Sony Xperia™ smartphone

by
EE Community Support Team

Re: Using phone in Portugal

Good evening @JoyBeer.

 

Thanks for coming here for help.

 

If you use the get in touch page and select EE this will give  a drop down for chat.

 

If this option is not available please call us.

 

Our customer service team will be able to help you with this.

 

Thanks. Leanne.

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