19-10-2017 02:49 PM
Hello @Sensiblejan you can find out everything you need to know about tracking and delivery of your EE order here:
Do you have your XKN order reference number yet? You should have received it in a text or email after placing the order. 🙂
19-10-2017 02:53 PM
19-10-2017 03:03 PM
Hello @Sensiblejan awaiting confirmation means EE do not yet have a delivery date for your order. When they do you should receive a confirmation text or email and the order tracker should be updated.
For queries relating to your order specifically please contact customer service who can assist you further:
19-10-2017 04:02 PM
19-10-2017 04:27 PM
Hello @Sensiblejan I am pleased to hear your order has been updated and you have received your delivery text.
Enjoy your new device when it arrives. The community are here for you if you need any help setting up or getting started with it. 🙂