by Knight101
Explorer

Update to Android 7.0 after factory reset

Hello, I have had to reset my samsung s7 back to original settings, but now I cannot upgrade back to android Nougat, even when trying manual update in about device section it states that I am on the latest software level. yet the phone is running android 6.

 

thanks

3 REPLIES 3
by Brilliant Contributor
Brilliant Contributor

Re: Update to Android 7.0 after factory reset

When you do a factory reset it doesn't go back on firmware.

 

Dial *#1234# and share the info.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Knight101
Explorer

Re: Update to Android 7.0 after factory reset

Hi, I tried dialing that but all I receive is a msg stating connection problem or invalid mmi.

 

in the software section.

 

Android version

6.0.1

 

Kernal version

3.18.14-9519568

dpi@SWDD6911 #1

Mon Oct 17 14:28:42 KST 2016

 

Android security patch level

1 October 2016

by Grand Master
Grand Master

Re: Update to Android 7.0 after factory reset

@Knight101

 

If you already had Android 7 running it wouldn't install Android 6 if you factory reset.

 

Also if that code doesn't run then your install is corrupt.

 

  • Where did you get the phone?
  • How long have you owned it?
  • Have you rooted or installed a rom?

You could try software recovery via the Samsung firmware recovery on their PC app , Or you could also install the latest firmware via Sams mobile and Odin.

 

Thanks,




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