25-08-2019 12:49 PM
Can anyian tell me how long you're supposed to wait to get your unlock code for an S7 edge? I was told by an we advisor last Saturday that it comes from samsSam and I should have it by Tuesday last week? I have given notice to leave we 15 days ago. It's a complete farce.
25-08-2019 01:26 PM
@Garfystocks It can takes up to 10 days and should is not you will have. after this time you’ll need to call customer service to get it escalated
25-08-2019 02:16 PM
Thanks Chris, like I said it was two weeks yesterday I gave notice ( so 10 working days in between ). Even the representative from customer servi told me it could be Tuesday just hone however he would send me an email or a text to keep me updated which had never arrived either.