by leothelion1308
Explorer

Unable to send texts whilst in Berlin

 
4 REPLIES 4
by Grand Master
Grand Master

Re: Unable to send texts whilst in Berlin

Hi, 

 

Did you activate roaming before you left the UK? 

 

If you cannot activate via your online account, you will need to speak to CS and you can do this via EE live chat under EE contact us section here.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Unable to send texts whilst in Berlin

Hi @leothelion1308,

 

Thanks for joining the EE Community.

 

Are you using a pay as you go or pay monthly plan?

 

Is it EE, Orange or T-Mobile?

 

Thanks

 

James

by leothelion1308
Explorer

Re: Unable to send texts whilst in Berlin

Hi its EE and pay monthly. Its a nuisance!



Sent from my Samsung Galaxy smartphone.
by
EE Employee

Re: Unable to send texts whilst in Berlin

Morning @leothelion1308

 

Are you able to make and receive calls OK?

 

Have you tried doing a manual network selection in settings?

 

Thanks - Karen. Smiley Happy

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