Good Evening @Betty4.
Welcome to the community, it's great to have you here :)!
How is it your trying to make payment?
Is this regarding your home broadband?
Yes my home broadband trying to pay it online and it's still tell this this site can not be reached?
Thanks for confirming this @Betty4.
Are you able to try this on a different browser?
Also if you could try clear your cache and cookies.
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