by Emmaf4rr
Explorer

Tried calling someone but going directly to my voicemail?? Confused to why??

I have been trying to call someone however instead of ringing them it is putting me through to my own voicemail and asking me to put in their number to leave them a message?? I have never heard of this before and a little confused with it any help? 

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: Tried calling someone but going directly to my voicemail?? Confused to why??

Hi @Emmaf4rr and welcome to the Community.

 

I know this is going to sound daft, but have you double checked the number your trying to dial has not been saved as either your own number or 07953 222222 (EE voicemail number)

 

Have you been able to call/text this number previously?

 

Many thanks,

 

Lee

4 REPLIES 4
by Grand Master
Grand Master

Re: Tried calling someone but going directly to my voicemail?? Confused to why??

Hi, 

 

Call EE on 150 and ask them to refresh your line. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Employee
Solution

Re: Tried calling someone but going directly to my voicemail?? Confused to why??

Hi @Emmaf4rr and welcome to the Community.

 

I know this is going to sound daft, but have you double checked the number your trying to dial has not been saved as either your own number or 07953 222222 (EE voicemail number)

 

Have you been able to call/text this number previously?

 

Many thanks,

 

Lee

by Emmaf4rr
Explorer

Re: Tried calling someone but going directly to my voicemail?? Confused to why??

Hi no it hasn't been saved as that lol as it has only just done it today
and not previously. I have rang 150 and the guy told me it sounds like a
fault on their line as it did it when I rang from my daughters phone aswell
(which is a different network to mine).
Thanks everyone hopefully they will receive my messages I've sent them!
by
EE Employee

Re: Tried calling someone but going directly to my voicemail?? Confused to why??

Glad you got to the bottom of the issue @Emmaf4rr

 

Many thanks,

 

Lee

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