I upgraded my phone through Carphone warehouse on 21/11/17. I recieved and set up my new phone on the evening of the 22/11/17. 4 days later and my old number still hasn't transferred over to the new sim. Any idea how long this should take? Thanks
Welcome to the EE Community.
It shouldn't take longer than 24-48 hours.
Please get in touch with customer services so we can take a quick look at your account.
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