by meggabecca66-00
Explorer

Still cant send pictures messages even with setting it up via EE

Hi, I have a LG K8 but have to list is as LG K350n, followed the instructions via EE - Installed, but said would received of things to do within 5 mins, did not receive anything and still can not send picture messages, with or without data turned on or off. Any suggestions please. Thanks

3 REPLIES 3
by Grand Master
Grand Master

Re: Still cant send pictures messages even with setting it up via EE

@meggabecca66-00   Try sending a MMS to yourself.   Just to add MMS are chargeable and are not part of your tariff.  

by meggabecca66-00
Explorer

Re: Still cant send pictures messages even with setting it up via EE

Thanks for reply tried sending to hubby but nope no joy, not worried about cost dont sent them that often, but I have 6gb data and I dont really use data, not used it within last 2 weeks lol, would rather have the ability to send pics then all this data.

by
EE Community Support Team

Re: Still cant send pictures messages even with setting it up via EE

Hello there @meggabecca66-00

 

Welcome to the community, thanks for joining 🙂

 

Could you try and send the MMS settings again to your number.

 

If this does not work, give us a call on 150 we will be able to get this looked into for you.

 

Let us know how you get on 🙂

 

Leanne.

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