by Thecharles13
Visitor

Sony Xperia z5 wifi connection issue

My contract phone will now not connect to wifi even using the flight mode or restart mode! I'm on holiday and have had to spend £12 on data as my allowance can not be used outside of the UK.  EE are you offering compensation? 

2 REPLIES 2
by Star Contributor
Star Contributor

Re: Sony Xperia z5 wifi connection issue

Hi @Thecharles13

 

Were you able to connect to wi-fi at home or at a friends house?

 

I don't think it's faire to  blame EE for your phone not connecting to wi-fi.   

 

 

Thanks, 
Martyn

by
EE Community Support Team

Re: Sony Xperia z5 wifi connection issue

Hi @Thecharles13

 

Thanks for coming to community 🙂

 

Is the WiFi you are trying to connect to in multiple places?

 

Or

 

Is it a WiFi connection in the same place with multiple users - like a hotel?

 

Thanks

 

Richard

 

🙂

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