by Expert Contributor
Expert Contributor

Software update October

Morning, has anybody had an update on their galaxy s7 edge since August?

Everyday for the last week I have had the notification for update appear on my phone at 10am when I click notification it says software is up to date. It's getting very frustrating πŸ˜•πŸ˜ πŸ˜ 

7 REPLIES 7
by
EE Community Support Team

Re: Software update October

Hi @Rogersdave771

 

It may be worth backing up your phone and restoring to the factory settings.

 

Just to make sure the software on your phone is OK and completely up to date.

 

Let me know how you get on.

 

Chris

 

 

by Expert Contributor
Expert Contributor

Re: Software update October

@Christopher_G I did a full hard reset about 5 days ago as the battery was getting hot when charging and "android system" was running at 18% rather than the regular 4%. 

by
EE Community Support Team

Re: Software update October

OK, thanks @Rogersdave771.

 

What is the current software version?:-

 

Tap Settings >>> About Device >>> Android Version.

 

Chris

by Expert Contributor
Expert Contributor

Re: Software update October

@Christopher_G

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by
EE Community Support Team

Re: Software update October

That looks like the baseband version, @Rogersdave771.

 

What is the Android version? It should be top of the list.

 

Thanks

 

Chris

Highlighted
by Expert Contributor
Expert Contributor

Re: Software update October

@Christopher_G sorry my mistake πŸ€” Android version is 7.0

by
EE Community Support Team

Re: Software update October

Hi @Rogersdave771,

 

7.0 is the latest software version available for your phone.

 

If you are still receiving the update notification, please get in touch so our technical team can help.

 

Thanks

 

James

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