by Juveriyyah Investigator
Investigator

Sim card error

My phone a LG G3 S has been showing up as no sim. I have tried taking the sin out and no luck. I also put on airplane mode. What can i do?

6 REPLIES 6
by Profile closed
Not applicable

Re: Sim card error

The first thing I'd try is get yourself a new SIM card by calling into your nearest EE store and they will switch everything over for you.

 

If you are still having issues, it's probably a handset fault which will then need a repair.

by Grand Master
Grand Master

Re: Sim card error

Hi,  

 

How long have you owned the handset and did you get it from EE? 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Juveriyyah Investigator
Investigator

Re: Sim card error

I have had it for 2 years now. I bought a sin only plan in november as my phone was in a good condition

by
EE Community Support Team

Re: Sim card error

Hi @Juveriyyah,

 

Welcome to the EE Community.

 

Do you have a different phone you could test the SIM card in?

 

Thanks

 

James

by Juveriyyah Investigator
Investigator

Re: Sim card error

No unfortunately i have a very old htc but i dont think it will take in my new sim as i use a smaller sim in this phone.

by
EE Community Support Team

Re: Sim card error

No problem @Juveriyyah

 

I would follow @Profile closed's great advice and pop in to your nearest EE store to try out a replacement SIM card.

 

Thanks

 

James

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