15-09-2017 07:17 AM
My phone is just over a year old and has suddenly started freezing and the screen goes blank. It usually happens when receiving a phine call. Why????
15-09-2017 01:28 PM
15-09-2017 02:13 PM - edited 15-09-2017 02:13 PM
Thanks for confirming, @gizmo_mizzy.
Please back up your information and try a factory reset:-
You can then restore all of your information back onto the phone and re-test.
Let me know if that works.