by Kate1978
Visitor

Samsung galaxy s7 edge data

On the data usage on my Samsung it says 2gb allowance but my plan is actually 7gb. Can I change it?

 

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Samsung galaxy s7 edge data

Hi, 

 

The 2GB is the notification limit which us set by default so when you have used 2GB the phone will alert you, it's not any limit. If you click on it you can change it to whatever you want. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master
Solution

Re: Samsung galaxy s7 edge data

Hi, 

 

The 2GB is the notification limit which us set by default so when you have used 2GB the phone will alert you, it's not any limit. If you click on it you can change it to whatever you want. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: Samsung galaxy s7 edge data

Just move the sliders up. It's your setting not EE's.

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by
EE Community Support Team

Re: Samsung galaxy s7 edge data

Hi @Kate1978

 

Thanks for coming to community 🙂

 

I hope the great answers @XRaySpeX and @Northerner have given to you have helped to answer your questions?

 

Thank you

 

Richard

 

🙂

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