by EE Community Team
EE Community Team

Samsung Galaxy S9 - Pre-order now

 

The new Samsung Galaxy S9 is coming and we think you selfie lovers, Instagrammers and bloggers will be joining the rush to get your hands on this latest addition to the Galaxy family.

 

The S9 super low light camera will take beautiful photos, day or night. And its 960FPS super Slow-Mo lets you capture the moment inside the moment.

 

On top of this, you can enhance your viewing experience with its beautiful Infinity Display and dual speaker.

 

So what are you waiting for? Pre-order now.

 

 

 

Samsung-S9-preordernow-community_980x980.jpg

 

 

 

 

37 REPLIES
by Ace Contributor
Ace Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

I love Samsung but for me this is not an upgrade. I'll be sticking with my S8+

 

Hopefully the Samsung Galaxy X (unless they keep the S name rumours they are going X) will give us more of an upgrade.


Brendon (Android Expert)
Samsung Galaxy S8+ (Oreo 8.0)
by Star Contributor
Star Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

As the selfie king amongst the stars, I so wanna try this!

by cubz Investigator
Investigator

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

The Galaxy X will be the name of the foldable phone. Not the S range. 

by Ace Contributor
Ace Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early


@cubzwrote:

The Galaxy X will be the name of the foldable phone. Not the S range. 


DJ Koh confirmed they may be dropping the S Monikor


Brendon (Android Expert)
Samsung Galaxy S8+ (Oreo 8.0)
by brittenterry
Explorer

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Hi there , I have pre order the s9 on 27.2.18 so what date do I get the phone . Thank you

by
EE Community Support Team

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Hi @brittenterry

 

Thanks for coming to community and I bet you can't wait for your S9 Smiley Happy

 

Please take a look at our orders help and support pages.

 

When will my order be dispatched?

 

As soon as your items are in stock, your order will usually be dispatched within 24 hours. Your delivery will be sent via the courier DPD.

 

How long will delivery take?

 

Most orders will be delivered within 24 hours of dispatch. You?ll receive SMS or email updates with your delivery date and time.

 

Let us know when you get it and what you think of it.

 

Cheers

 

Richard

 

Smiley Happy

by pyrotenax Contributor
Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

16th March is release date , so 7 days before that I presume

by brittenterry
Explorer

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Thank you for your help. 

by
EE Community Support Team

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Morning @brittenterry

 

Glad you got the help you needed from the community.

 

Let us know what you think of the Samsung S9 when it arrives Smiley Happy

 

Thanks, Leanne.

by pyrotenax Contributor
Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

*Order Update*

Expected delivery 9th March

by Hassan2708
Explorer

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Hi. New to this. I ordered my S9+ in store the other day.  So with the 7 days early  promotion do I collect instore tomorrow? . The sales advisor wasnt really clear on when to collect. Thank you . 

by
EE Employee

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Hi @Hassan2708 and welcome to the community.

 

You will receive notification from the store once the handset arrives and is ready for collection.

 

Many thanks,

 

Lee

by pyrotenax Contributor
Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

I received a txt from EE saying courier would deliver to store today and would receive msg from courier with a time slot.

DPD informed me it was delivered to store.

I went to pick up today and EE shop told me I couldn't have it until tomorrow.

*Fuming* 😠

by
EE Employee

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Hi @pyrotenax and welcome to the community.

 

I understand stand your frustration with this issue.

 

I can only apologise that you have received the text earlier than you should have.

 

I will certainly pass over the feedback to the relevant team.

 

Many thanks,

 

Lee

by Ace Contributor
Ace Contributor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

You were not due to have it til tomorrow anyway.

 

But I feel your pain I had same issue last year But mine came direct from Samsung and was told is receive the phone. Took day off work and it never came.


Brendon (Android Expert)
Samsung Galaxy S8+ (Oreo 8.0)
by Hassan2708
Explorer

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

So does this mean I'll receive the messages tomorrow  ? Thanks 

Highlighted
by Lunlimited
Visitor

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

Hey do you know if upgraders who upgraded during this promotion period will get this 7 days early, saw it on the store. Upgraded as an existing customer but no emails confirm though the order has gone through. Cheers. 

by xtwelvex Investigator
Investigator

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

I'd like to know this too. I've taken my upgrade on this phone and other than the "Thanks for your order" email I've not seen a thing. The upfront upgrade cost has not come out of my bank, no emails or texts letting me know about DPD delivery.

 

The order number starting xkn comes back with "Oops! Your tracking timed out" on EE's tracking page:

https://myaccount.ee.co.uk/orderdetails

 

Going to My EE shows "you're ready to upgrade" still.

 

I have serious doubts that I'll be receiving my phone today.

by dobson999
Explorer

Re: Samsung Galaxy S9 - Pre-order now to get yours 7 days early

I pre-ordered my S9 on Sunday 4th March for delivery today. Received confirmation email and order number XKN********* . Have now contacted EE as I had not received delivery text only to be told that due to a computer error my order had not gone through and a new order will need to be generated.

 

Annoyed to say the least as I had taken today off work as leave.

EE customer service *********

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