26-02-2018 09:20 AM - last edited on 09-03-2018 09:49 AM by Imrana_K
The new Samsung Galaxy S9 is coming and we think you selfie lovers, Instagrammers and bloggers will be joining the rush to get your hands on this latest addition to the Galaxy family.
The S9 super low light camera will take beautiful photos, day or night. And its 960FPS super Slow-Mo lets you capture the moment inside the moment.
On top of this, you can enhance your viewing experience with its beautiful Infinity Display and dual speaker.
So what are you waiting for? Pre-order now.
26-02-2018 11:26 AM
I love Samsung but for me this is not an upgrade. I'll be sticking with my S8+
Hopefully the Samsung Galaxy X (unless they keep the S name rumours they are going X) will give us more of an upgrade.
27-02-2018 11:21 AM
The Galaxy X will be the name of the foldable phone. Not the S range.
DJ Koh confirmed they may be dropping the S Monikor
02-03-2018 09:22 AM
Thanks for coming to community and I bet you can't wait for your S9
Please take a look at our orders help and support pages.
When will my order be dispatched?
As soon as your items are in stock, your order will usually be dispatched within 24 hours. Your delivery will be sent via the courier DPD.
How long will delivery take?
Most orders will be delivered within 24 hours of dispatch. You?ll receive SMS or email updates with your delivery date and time.
Let us know when you get it and what you think of it.
08-03-2018 06:59 PM
Hi. New to this. I ordered my S9+ in store the other day. So with the 7 days early promotion do I collect instore tomorrow? . The sales advisor wasnt really clear on when to collect. Thank you .
08-03-2018 07:02 PM
08-03-2018 07:18 PM
I received a txt from EE saying courier would deliver to store today and would receive msg from courier with a time slot.
DPD informed me it was delivered to store.
I went to pick up today and EE shop told me I couldn't have it until tomorrow.
08-03-2018 07:34 PM
Hi @pyrotenax and welcome to the community.
I understand stand your frustration with this issue.
I can only apologise that you have received the text earlier than you should have.
I will certainly pass over the feedback to the relevant team.
08-03-2018 08:31 PM
You were not due to have it til tomorrow anyway.
But I feel your pain I had same issue last year But mine came direct from Samsung and was told is receive the phone. Took day off work and it never came.
08-03-2018 11:46 PM
Hey do you know if upgraders who upgraded during this promotion period will get this 7 days early, saw it on the store. Upgraded as an existing customer but no emails confirm though the order has gone through. Cheers.
09-03-2018 07:25 AM
I'd like to know this too. I've taken my upgrade on this phone and other than the "Thanks for your order" email I've not seen a thing. The upfront upgrade cost has not come out of my bank, no emails or texts letting me know about DPD delivery.
The order number starting xkn comes back with "Oops! Your tracking timed out" on EE's tracking page:
Going to My EE shows "you're ready to upgrade" still.
I have serious doubts that I'll be receiving my phone today.
09-03-2018 09:09 AM - edited 09-03-2018 09:13 AM
I pre-ordered my S9 on Sunday 4th March for delivery today. Received confirmation email and order number XKN********* . Have now contacted EE as I had not received delivery text only to be told that due to a computer error my order had not gone through and a new order will need to be generated.
Annoyed to say the least as I had taken today off work as leave.
EE customer service *********