by GloryHornet Established Contributor
Established Contributor

S9 not updating to latest firmware update

My phone has not updated to the latest security patch level 1st September 2019 Firmware, released on the 26th of September.  Version G960FXXS6CSH5


I've tried manually through the phone, and through smart switch, but says I have the Latest Version. My version is G960FXXU6CSGD Patch level 1st August 2019.


Is there a reason my handset isn't receiving it.

EE Community Support Team

Re: S9 not updating to latest firmware update

Hi @GloryHornet,


Welcome back to the EE Community.


If your phone states it is up to date, Samsung may not have released the update for your particular model yet.


You'll receive a notification on your device when it's made available.





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