by Welshmaverick Investigator
Investigator

S8 wireless tethering

Hi

 

I have a Galaxy S8 and I have tethered it to my laptop via wireless connection. The two devices are connected but the laptop says "connected but no internet connection".

I have the same problem with my S8 and amazon firestick too.

 

Regards

Kev 

10 REPLIES 10
by Grand Master
Grand Master

Re: S8 wireless tethering

Hi,

 

Have you entered the correct tethering password on your devices?

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by Welshmaverick Investigator
Investigator

Re: S8 wireless tethering

Yes done that as they are connected to each other. Just have no internet connection.

 

Cheers

by
EE Community Support Team

Re: S8 wireless tethering

Hi @Welshmaverick

 

Can your laptop connect to any other wireless connections?

 

Also, can your phone tether to other devices?

 

Look forward to hearing from you.

 

Chris

by Welshmaverick Investigator
Investigator

Re: S8 wireless tethering

Hi 

 

Laptop can connect fine via router at home. Phone will connect to laptop and firestick but both say "connected but no internet connection" (phone has full4g signal)

 

Regards

Kev

by
EE Community Support Team

Re: S8 wireless tethering

Thanks for trying that @Welshmaverick.

 

I recommend speaking to our technical support team so that they can run some tests with you.

 

Let me know how you get on.

 

Chris

by Grand Master
Grand Master

Re: S8 wireless tethering


@Welshmaverick wrote:

Yes done that as they are connected to each other. Just have no internet connection.

 

Cheers


@Welshmaverick

 

Try going into tethering/wifi hotspot settings and changing the password, then connecting again. 

 

Are you receiving a 4G signal on your phone? 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Welshmaverick Investigator
Investigator

Re: S8 wireless tethering

done that and yes got 4g on phone and phone will connect to internet 

 

Cheers

by
EE Community Support Team

Re: S8 wireless tethering

So did that get it working, @Welshmaverick?

 

Chris

by Welshmaverick Investigator
Investigator

Re: S8 wireless tethering

no still not working!!! Smiley Frustrated

by
EE Community Support Team

Re: S8 wireless tethering

OK, thanks @Welshmaverick.

 

I recommend speaking to our technical support team.

 

They'll do their best to help.

 

Chris

 

 

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