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S10+ delay

Tomwafc
Contributor
Contributor

Why is my order delayed... 

7 REPLIES 7
David
Brilliant Contributor
Brilliant Contributor

What colour did you order it in ?

 

My mate is having it in green and it's being delivered tomorrow.

Ceramic White 512gb 

David
Brilliant Contributor
Brilliant Contributor

He's having the 128GB version S10+ you will need to speak with customer services as there is no account access here on the Community.

I was just wondering whether this is an isolated issue, ee have issued a £20 credit to my account which suggests perhaps many people will be affected...

It happend to me aswell but phoned them and they said nothings wrong I'll receive my device Friday I don't get it lol 

We better still get the £20 credit for the inconvenience, I'll phone them tomorrow morning. 

James_B
EE Community Support Team

Hi @Tomwafc,

 

Orders are being shipped on a first come, first serve basis.

 

You'll receive a text message from DPD with tracking details as soon as it's dispatched. You would normally receive this text before 8PM on the day before your delivery.

 

Thanks

 

James