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06-03-2019 08:49 PM
Why is my order delayed...
06-03-2019 08:57 PM
What colour did you order it in ?
My mate is having it in green and it's being delivered tomorrow.
06-03-2019 08:59 PM
Ceramic White 512gb
06-03-2019 09:11 PM - edited 06-03-2019 09:14 PM
He's having the 128GB version S10+ you will need to speak with customer services as there is no account access here on the Community.
06-03-2019 09:13 PM - edited 06-03-2019 09:13 PM
I was just wondering whether this is an isolated issue, ee have issued a £20 credit to my account which suggests perhaps many people will be affected...
06-03-2019 09:15 PM
It happend to me aswell but phoned them and they said nothings wrong I'll receive my device Friday I don't get it lol
06-03-2019 09:31 PM
We better still get the £20 credit for the inconvenience, I'll phone them tomorrow morning.
07-03-2019 08:34 AM
Hi @Tomwafc,
Orders are being shipped on a first come, first serve basis.
You'll receive a text message from DPD with tracking details as soon as it's dispatched. You would normally receive this text before 8PM on the day before your delivery.
Thanks
James