by DRM89
New Member

S10+ Whatsapp automatic picture download to gallery not working

I've had an S10+ for a week now and I have tried everything but cant get whatsapp to automatically download pictures into my S10+ gallery.

 

The whatsapp settings:

Chats-> Media visibiltiy is set to show newly downloaded media in your phones gallery.

Date & storage usage -> Media auto download is set to when using mobile data -> all media.

 

I have deleted and reinstalled whatsapp, turned all my settings on / off and can't get pictures to save - it's driving me mad, help!

 

1 REPLY 1
by Grand Master
Grand Master

Re: S10+ Whatsapp automatic picture download to gallery not working

Hi @DRM89 

 

When you go into gallery look at the bottom of the screen, and make sure you have albums selected. By default it may take you to pictures (albums will show you the downloaded WhatsApp images)   

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
Let's get started

Join the EE Community to ask, answer, learn and share.