by Mammymel Investigator
Investigator

Ringback app why not available to ee customers?

 Why is ee the only network that doe not allow its customers to have ringback app?, i have had this app with other networks and cant believe we cant get it with the biggest network company

12 REPLIES 12
by Grand Master
Grand Master

Re: Ringback app why not available to ee customers?

Hi, 

 

What is it? Is it an app you will need content block removing, before it can be used?

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Mammymel Investigator
Investigator

Re: Ringback app why not available to ee customers?

It's a way of changing the normal ringtone you hear when you call someones phone, so in essence, if you ran me you would hear a song rather than the normal ring of a phone, i know others have it on there phones but they are with 02 or vodaphone 

Thanks for replying 😊

by
EE Community Support Team

Re: Ringback app why not available to ee customers?

Hi @Mammymel

 

Thanks for visiting community 🙂

 

When you get a chance to answer @Northerner then we may be able to help your further.

 

I'm not sure what that app is either.

 

Thank you

 

Richard

 

🙂

by
EE Community Support Team

Re: Ringback app why not available to ee customers?

Hi @Mammymel

 

Ringtagz as they used to be called are not available on EE.

 

Thanks

 

Richard

 

🙂

by Grand Master
Grand Master

Re: Ringback app why not available to ee customers?

@Mammymel

 

I see what you mean. Can you not do this on your phone? I know I can set ringtones for different contacts on my Android phone. 

 

@Richard_C

Why is this not available on EE? 

 

Can you not side load it (on Android)? 

 

Thanks, 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: Ringback app why not available to ee customers?

I may have the wrong idea on this @Northerner

 

Let's see if the customer comes back, it could be the tones for different contacts.

 

Thanks

 

Richard

 

🙂

by Mammymel Investigator
Investigator

Re: Ringback app why not available to ee customers?

It's basically instead of having a normal dial tone, your caller hears
music whilst waiting for you to answer there calls?, ive been told its only
available if network allow this and cant find anything about it
by Mammymel Investigator
Investigator

Re: Ringback app why not available to ee customers?

It's not setting up different ringtones for contacts, its allowing you to
have a song play instead of the caller hearing the normal dial tone
by
EE Community Support Team

Re: Ringback app why not available to ee customers?

Hi @Mammymel

 

I understand what it is that you're looking for.

 

I used to have this set up on my phone with EE. I would put Fairytale of New York by The Pogues on my phone around Christmas time.

 

Unfortunately, EE no longer support the Ringtagz service though.

 

We constantly review the products that we make available to our customers, aiming to maintain high standards, relevant content and great value.

 

As part of these reviews, we occasionally discontinue products that we feel are no longer appropriate, or that are simply underused and no longer make commercial sense to offer.

 

Thanks

 

Chris

by Grand Master
Grand Master

Re: Ringback app why not available to ee customers?

@Mammymel

 

Oh I know what you mean now, sorry. Yes I'm sure this was available on Orange or Tmobile back in the day.

 

Unfortunately as the EE staff have said this is not available on EE. Now you mention it I think someone asked for this before.

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Mammymel Investigator
Investigator

Re: Ringback app why not available to ee customers?

Oh I see, well i will consider this when I upgrade as its 1 thing id love
to have available

Thank you
by Mammymel Investigator
Investigator

Re: Ringback app why not available to ee customers?

Shame it's not available now, i love the idea of listening to music whilst
calling someone rather than a boring ring ☹

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