by roga Contributor
Contributor

Replacement battery for EE Harrier

I have an EE Harrier (not "mini"), now out of contract, but I am mostly happy with it. However the battery is now getting old and won't retain much charge.

Is it possible to get a replacement battery for the harrier, or know anyone who could replace it?

 

If I was to get a battery, how easy is it to replace?

 

Regards

 

Roger

7 REPLIES 7
by
EE Community Support Team

Re: Replacement battery for EE Harrier

Hello there @roga

 

Welcome to the community.

 

Have you tried a different charger at all?

 

If you use our online trouble-shooter tool for your problem this will let you know what is needed.

 

Thanks, Leanne.

by roga Contributor
Contributor

Re: Replacement battery for EE Harrier

HI @Leanne_T

The charger isn't the problem, I have a car charger and also can charge from computer usb as well as the one that came with the phone.

 

It is just that the battery is now getting old and not keeping its charge like it did when new.

 

Roga

by
EE Community Support Team

Re: Replacement battery for EE Harrier

I see @roga

 

Thanks for coming back to me.

 

If you run through the online trouble-shooter tool for the battery problem, it will let you know what we can do for you.

 

Thanks, Leanne.

by roga Contributor
Contributor

Re: Replacement battery for EE Harrier

Hi @Leanne_T

The phone is 3 years old and the battery is beginning to age, I know how to optimise the apps (disable or delete) and minimise power consumption by turning off location and background data. I have also let the battery drain to zero and had it on charge overnight. But batteries don't last more than a couple of years at full capacity.

 

I asked a straightforward question, is it possible to replace the battery? Please can someone tell me if that is possible.

regards

roga

by
EE Community Support Team

Re: Replacement battery for EE Harrier

Morning @roga

 

We don't replace batteries on the device.

 

If you give us a call we will look into repair options for you and see what we can do.

 

Thanks. Leanne.

by JohnnyR48
Explorer

Re: Replacement battery for EE Harrier

Hi Leanne / EE Community support team.

 

I would like to purchase a new EE Harrier battery pack.

 

Model: 22MKO
Voltage: 3.8V DC
Capacity: 2500mAh
Serial n°: 2C22MK0021NAF3Z5

REAR BATTERY INFORMATION:
+ MK 435573PH 2500mAh 3.8V -
H50713XHQ01032 1

Could you please indicate where I can purchase this?

 

Regards,

 

John

by
EE Community Support Team

Re: Replacement battery for EE Harrier

Hi @roga

 

Thanks for coming here.

 

Are you having problems with your current battery?

 

Leanne.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.