by Lezamarie93

Prohibited Sign on Samsung

My mum has a Samsung galaxy s6 edge and she has had a prohibited sign come up in top right hand corner but do not know why it is there or how to get rid of it she can not send or receive message or calls 

by Grand Master
Grand Master

Re: Prohibited Sign on Samsung

Hi @Lezamarie93


Sounds like do not disturb is activated on the device. 


Go into Settings - sound and vibration - do not disturb to activate and deactivate, or the quick setting buttons. 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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EE Community Support Team

Re: Prohibited Sign on Samsung

Hi @Lezamarie93,


Welcome to the community.


Did @Northerner's great suggestion solve your problem?





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