by MPro87
Explorer

Problems with charging

My charger that came with the phone is not giving me fast charge! What can I do?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Problems with charging

@MPro87 

  1. Open the Settings app.
  2. Tap on the Device Maintenance option.
  3. Look at the bottom left and tap on the Battery icon.
  4. Tap the 3-dot menu icon at the top right of the screen.
  5. Choose the Advanced Options option in the drop down menu.
  6. Touch the Fast Cable Charging option to flip the toggle off and on.
4 REPLIES 4
by Grand Master
Grand Master

Re: Problems with charging

@MPro87   Is the charger able to do a fast charge?   And what device is it.  

by MPro87
Explorer

Re: Problems with charging

Fast charge plug that came with the phone. Have the S9 

by Grand Master
Grand Master
Solution

Re: Problems with charging

@MPro87 

  1. Open the Settings app.
  2. Tap on the Device Maintenance option.
  3. Look at the bottom left and tap on the Battery icon.
  4. Tap the 3-dot menu icon at the top right of the screen.
  5. Choose the Advanced Options option in the drop down menu.
  6. Touch the Fast Cable Charging option to flip the toggle off and on.
by
EE Community Support Team

Re: Problems with charging

Good Morning @MPro87.

 

Welcome to the community 🙂

 

Let us know if you're now able to use fast charging following @Chris_B's advice.

 

Jon

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