by palidat17 Investigator
Investigator

Problems with Samsung S9

Hi everyone,

 

I recently upgraded my Samsung S7 edge to the Samsung S9 and I have to say, I am really disappointed! I am having so many problems with this phone such as, touchscreen deadzones, screen keeps freezing and lagging. I've been on a few other forums and it seems that these are common issues with the S9. Is anyone else having the same problems and should I go back to EE to see what they can do?

 

Thanks!

4 REPLIES 4
by Grand Master
Grand Master

Re: Problems with Samsung S9

Of course, if the phone is faulty.

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by Grand Master
Grand Master

Re: Problems with Samsung S9

Hi @palidat17

 

How long have you owned it? 

 

Can you try factory resetting your device. 

 

Thanks, 




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by palidat17 Investigator
Investigator

Re: Problems with Samsung S9

Thanks all for your help! I have done a full master reset and problems are still there! Spoke to EE and they will give me a new handset 🙂 I have only had the phone for a few days so reckon it's faulty.

by
EE Employee

Re: Problems with Samsung S9

Brilliant @palidat17

 

I'm glad you are now sorted 🙂

 

Many thanks,

 

Lee

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