09-07-2017 11:27 PM
Was tethering ok not sure how then it stopped don't know why now I've tried personal hotspot, Bluetooth & wifi? It's paired, discovered, etc but says no connection ? Not many mb left now
10-07-2017 11:17 AM
I've turned everything off then back on. Tethering was working in the morning. Shut down computer, stopped working in the afternoon?? Not sure how it was tethering, the USB cable was plugged into the iMac, we thought it was via Bluetooth but then I read that doesn't use cables. Anyway, the phones plugged in, we go to the Bluetooth icon along the top on iMac, choose the phone ID which is letter & number, then choose connect, so it's been working like that, now the chrome window says there's no connection. The only thing I did different when I shut computer down was force quit excel & chrome. So I've tried using personal hotspot. Looked into system preferences. This is my hubbies phone. My iPhone connects fine using personal hotspot with a password.
10-07-2017 11:20 AM
Also it's a 2012 Orange Intel smartphone.
Also, hubby bought a data add on that lasts a month. It's hot 27 days to go and it's almost run out. I'm trying to buy a pack but that says it's not available either. It's a different problem I think but we're getting to the end of our tether (excuse the pun)
10-07-2017 12:11 PM
Thanks for taking the time to come back to me 🙂
I loved the pun at end of your post, so please don't excuse it 🙂
I would advise a quick chat with technical team so they can have a look into this for you.
Unless @Profile closed has any other ideas to try and help out.
11-07-2017 08:27 PM
12-07-2017 12:58 PM
12-07-2017 01:17 PM
Thanks for coming to see us again 🙂
This information is from our Tethering home page.
How much does tethering cost?
Tethering is included in your plan as part of your data allowance.
Your plan will have a data allowance which you can use to access the internet on your phone, use apps on your phone or use your phone as a portable hotspot to tether.
Also there is some specific Android information available on tethering on the page.