I didn't know where else I could leave feedback, so I just made an account to say the customer experience I had at the EE store on King's Road in London was one of the best. Fatima was really helpful while I was trying to get my new phone. Although at some points I wasn't sure everything was going to end up as planned, she was very professional and made the process a lot less stressful. She paid attention to what I was looking for and did everything possible to help. All of this came as a really nice surprise after some of my previous over-the-phone experiences.