by cliffbradbrook Investigator
Investigator

Poor network connection notification

Pixel 3 XL phone on latest Android update. Over the last few weeks I have been getting annoying sound notifications that there is poor network connection. Not the My EE app as turned off notifications. Has EE started doing this as I want to stop it? I know when I have poor network connection so don't need annoying sounds every few seconds.

5 REPLIES 5
by Grand Master
Grand Master

Re: Poor network connection notification

Hi @cliffbradbrook 

 

Try looking in settings - notifications. You might need to select all/system and then search for network notifications or something similar. 

 

I cannot be more specific as I own a Samsung device, but I would suspect your option to disable this notification will be under notifications.

 

If you find the option, please let us know! 

 

Thanks




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by
EE Community Support Team

Re: Poor network connection notification

Hi @cliffbradbrook,

 

Do you get a text notification as well?

 

James

by cliffbradbrook Investigator
Investigator

Re: Poor network connection notification

No text just a triangle in the notification area with EE in it and message below to state no network available

by cliffbradbrook Investigator
Investigator

Re: Poor network connection notification

I have turned off notifications in the network area but doesn't stop it. I have just turned off Data Roaming to see if that helps.

by
EE Community Support Team

Re: Poor network connection notification

Good Morning @cliffbradbrook.

 

Is there any options in your general notifications that could stop this?

 

Does the message look like it's a system message or actually from EE?

 

Jon

 

 

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