06-06-2019 11:20 AM
Pixel 3 XL phone on latest Android update. Over the last few weeks I have been getting annoying sound notifications that there is poor network connection. Not the My EE app as turned off notifications. Has EE started doing this as I want to stop it? I know when I have poor network connection so don't need annoying sounds every few seconds.
06-06-2019 11:29 AM
Try looking in settings - notifications. You might need to select all/system and then search for network notifications or something similar.
I cannot be more specific as I own a Samsung device, but I would suspect your option to disable this notification will be under notifications.
If you find the option, please let us know!
06-06-2019 11:29 PM
No text just a triangle in the notification area with EE in it and message below to state no network available
06-06-2019 11:32 PM
I have turned off notifications in the network area but doesn't stop it. I have just turned off Data Roaming to see if that helps.
07-06-2019 08:03 AM
Good Morning @cliffbradbrook.
Is there any options in your general notifications that could stop this?
Does the message look like it's a system message or actually from EE?