by Tommo7938 Investigator
Investigator

Play store

it doesn't give an ee option on play store only debit card r credit card y???????

13 REPLIES 13
by Brilliant Contributor
Brilliant Contributor

Re: Play store

EE doesn' have this open I am afraid.

 

Not all networks do. Three doesn't unsure about O2 or Vodafone.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Grand Master
Grand Master

Re: Play store

O2 does!

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by
EE Employee

Re: Play store

Hi @Tommo7938 and welcome to the community.

 

We do support the option to bill via EE, you may not have that option activated on your account.

 

Have you blocked premium rate and roaming at all?

 

Many thanks,

 

Lee

by Tommo7938 Investigator
Investigator

Re: Play store

No...I have unlocked everything
by
EE Employee

Re: Play store

Hi @Tommo7938

 

Are you using a pay monthly or pay as you go account?

 

Many thanks,

 

Lee

by Tommo7938 Investigator
Investigator

Re: Play store

Monthly sim. It's my own phone.
by
EE Employee

Re: Play store

Hi @Tommo7938

 

Please do give customer services a quick call as they maybe able to look into this for you.

 

Have you spoken to Google in regards to this.

 

Many thanks,

 

Lee

by Tommo7938 Investigator
Investigator

Re: Play store

Sorted it now thanks.

by
EE Community Support Team

Re: Play store

Thanks for coming to community and letting us know the good news @Tommo7938

 

Hope to see you back here soon.

 

Cheers

 

Richard

 

🙂

by uvarvu Established Contributor
Established Contributor

Re: Play store

Hold the phone - I didn't know about this?  Is there a guide to enabling it or do I only need to call EE?

by
EE Community Support Team

Re: Play store

Hi @uvarvu

 

I'm going to reach out to @Tommo7938 to see exactly what they did to fix this.

 

So @Tommo7938 if you wouldn't mind sharing please, that would be perfect.

 

Thanks

 

Richard

 

🙂

by Tommo7938 Investigator
Investigator

Re: Play store

It just came bk on so I can purchase on games....
by
EE Community Support Team

Re: Play store

Thank you @Tommo7938

 

Richard

 

🙂

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