07-01-2017 11:08 AM
Just got new Google pixel ,been using it for 3 days and had issues with microphone,External speaker microphone works fine ,but when using phone normally microphone will not work ,anyone else having a problem
Goggle pixel 128 GB black
07-01-2017 11:29 AM - edited 07-01-2017 11:31 AM
07-01-2017 11:52 AM
@PowerCat If you got the device via a store sale go back to the store as you get 12 days to get the device exchanged if it is faulty. ( like for like )
If it was a online or phone sale just call customer services and they will sort everything out for you.
You do not need to claim on any insurance or get that device fixed as EE will exchange it if it's faulty.
06-09-2017 12:18 PM
I am having th exact same problem. I can't call people, they can't hear me at all. Microphone won't work. I also tried to leave a voice note on WhatsApp & Record Audio on SnapChat & Soundcloud to test the fault. This is my second Pixel in 6 months. First one wouldn't charge, then when I received it back from the repair centre the restored phone wouldn't connect to Wifi. Data went through the roof. I got a new handset, have had it three months and now the miccrophone and speakers don't work.