by crackie Investigator
Investigator

Pixel 2 XL Screen Lottery

Anyone got some serious grainy screen?

It's so visible even I hoped my device is second from perfect (the blue tint exist too!)

 

Is it possible to ask for an exchange unit?

6 REPLIES 6
by crackie Investigator
Investigator

Re: Pixel 2 XL Screen Lottery

Also, it's super yellow compared to my lg v20(without night sight). I feel my eyes are over-protected now.

Anyone is having the same problem as well?

by nopixel Contributor
Contributor

Re: Pixel 2 XL Screen Lottery

Mine is yet to arrive but this is worrying, I'd hoped by now that the ones with the worst screens like some of the review units, weren't still being shipped. Clearly it is still a lottery at this point as to whether we'll get a decent screen with a bit of blue tint or something well below average that will burn in after a week.

by
EE Employee

Re: Pixel 2 XL Screen Lottery

Hi @crackie and welcome to the communitiy.

 

Please do return to the place of purchase as they will be able to exchange the device within 28days if they deem it faulty.

 

Many thanks,

 

Lee

by crackie Investigator
Investigator

Re: Pixel 2 XL Screen Lottery

Hi,

Thanks for your prompt reply.

 

I buy it from ee internet shop together with my monthly plan, is there a way i can contact the support team for replacement?

by Brilliant Contributor
Brilliant Contributor

Re: Pixel 2 XL Screen Lottery


@crackie wrote:

Hi,

Thanks for your prompt reply.

 

I buy it from ee internet shop together with my monthly plan, is there a way i can contact the support team for replacement?


150 from your mobile.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
If I have helped please click the THUMB/SOLUTION buttons below
by Woodhead93 Investigator
Investigator

Re: Pixel 2 XL Screen Lottery

Blue shift is barely visible on mine, the colours are dim until you change the colour settings and there is no grainyness at all.

 

All and all chuffed with the device. 

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