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Picture Messages on a Samsung j5

I'm trying to download a picture message on my Samsung j5 keeps taking to a screen asking me to put my phone number in and the password I've been sent - never been sent a password and no option to request one.

Followed another thread and updated my apn and restarted the phone makes no difference now utterly at a loss what to do next would appreciate some advice not too technical as I'm not.

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EE Community Support Team

Re: Picture Messages on a Samsung j5

Hi @Dragonbird,

 

Welcome to the EE Community. 🙂

 

You can update your MMS settings here.

 

Once you have updated your settings, you'll be able to view any new picture messages on your phone.

 

Thanks

 

James

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