by Lfctaylor
New Member

Phone not working abroad but mobile data is

 
2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: Phone not working abroad but mobile data is

Hi, 

@Lfctaylor

What error you got when you trying to make a call or text and are you able to receive a call and text? 

Many Thanks 

by
EE Employee

Re: Phone not working abroad but mobile data is

Hi @Lfctaylor and welcome to the community.

 

 

So I can try and help, please may I get you to perform a manual network search and choose a network other than what you are on.

 

Please also can I get you to try and dial a friend or family member using format of 00447*********, did this work?

 

Also, please let me know If you are using an EE personal or business account?

 

Many thanks,

 

Lee

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