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by Gheorghe Investigator
Investigator

Phone not allowed in Left corner

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Hi. I both galaxy S8 locked to EE after couple of days of use I don’t have any more network and is showing,, phone not allowed “. What is mean? Please help me 
1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Phone not allowed in Left corner

It has probably been blacklisted by EE, probably as a result of an insurance fraud or non-payment of contract. If it has EE won't remove the blacklist for you, only the original owner.

 

Check it out at Checkmend.com - CheckMEND‎.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
7 REPLIES 7
by Grand Master
Grand Master

Re: Phone not allowed in Left corner

Where did you buy this S8? Was it brand-new from EE or 2nd-hand?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Gheorghe Investigator
Investigator

Re: Phone not allowed in Left corner

Was second hand. And the person who sell it , he don’t know nothing about the issue but his not accepting back the phone.

by Grand Master
Grand Master
Solution

Re: Phone not allowed in Left corner

It has probably been blacklisted by EE, probably as a result of an insurance fraud or non-payment of contract. If it has EE won't remove the blacklist for you, only the original owner.

 

Check it out at Checkmend.com - CheckMEND‎.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Gheorghe Investigator
Investigator

Re: Phone not allowed in Left corner

I call this person he don’t know nothing not his fault. 

I call EE they say phone Wars declared lost and this is the reason of blacklist and they are not allowed to unlocked. I call him back and he don’t care. 

 

What it to do? Can you advise me please.

Thanks

by Grand Master
Grand Master

Re: Phone not allowed in Left corner

There's nowt you can do except take up with the seller, who could well be the original owner who pretended it was lost & then sold it on, or the site you bought it on if it's anything like eBay. As I said EE won't un-blacklist it or unlock it for you, not being the original owner. You have bought a brick!

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Gheorghe Investigator
Investigator

Re: Phone not allowed in Left corner

Thank you very much for your help. I hope I will sort it with the seller.

by Grand Master
Grand Master

Re: Phone not allowed in Left corner

Thanks! You're welcome :)! Glad I could be of assistance & hope you can resolve it with him.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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