by lifeiswar Contributor
Contributor

Phone making weird click noise on media when silent

Hi, the last few days I have had a problem with my Huawei P20 Pro.

It's hard to explain so bare with me..

 

I have my phone on silent but when I scroll past a video on the web (which auto-starts) it makes some kind of click or woosh sound from the speaker. Just briefly but every time a video loads that I scroll past.

Now I feel like this is an hardware issue but I'm hoping it's not.

 

Can anyone help?

2 REPLIES 2
by Grand Master
Grand Master

Re: Phone making weird click noise on media when silent

@lifeiswar  If anything it’ll be a software issue not a hardware issue.   The auto play on the video is wanting to play sound also, The speaker is only receiving an instruction to play sound but you’ve put the device on silent.  Unless it’s causing a big issue I wouldn’t worry about it. 

by
EE Community Support Team

Re: Phone making weird click noise on media when silent

Good Morning @lifeiswar.

 

That's great advice from @Chris_B!

 

If this is something that's bothering you and you'd like it sorted, you could try performing a master reset on the phone.

 

This would usually help if the problem is software related, but don't forget to back the phone up first 🙂

 

Jon

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