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Phone is frozen

Phone is frozen with samsung logo showing and blue light in top left corner flashing. It is an S9

1 SOLUTION

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Re: Phone is frozen

Hi @ghorwood1.

 

Welcome to the community.

 

Could you try a hard reset on the phone?

 

Details of how to complete this can be found on this Samsung Help Page.

 

Let us know how you get on.

 

Jon

View solution in original post

1 REPLY 1
Highlighted
by
EE Community Support Team
Solution

Re: Phone is frozen

Hi @ghorwood1.

 

Welcome to the community.

 

Could you try a hard reset on the phone?

 

Details of how to complete this can be found on this Samsung Help Page.

 

Let us know how you get on.

 

Jon

View solution in original post

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