by TonyTx
Visitor

Phone colour

Just got xz2, asked for silver,told ee don't do that colour only black, I found out they do,can I take back phone and swap colours.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: Phone colour

@TonyTx  If you got the device at a store I’m sorry but you can not take it back.  If you got it via online or a phone sale you have a 14 day cooling off period so you could return it and then once the return has been processed you can order the colour you want. 

2 REPLIES 2
by Grand Master
Grand Master
Solution

Re: Phone colour

@TonyTx  If you got the device at a store I’m sorry but you can not take it back.  If you got it via online or a phone sale you have a 14 day cooling off period so you could return it and then once the return has been processed you can order the colour you want. 

by
EE Community Support Team

Re: Phone colour

Hi @TonyTx

 

Welcome to the community. 

 

I see @Chris_B has given you a brilliant answer here.

 

Please let us know if you need some more help.

 

Chris

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