by Mariacutting33
Explorer

On my Samsung s8 my camera is blurry

My s8 camera is blurry any suggestions  please?

4 REPLIES 4
by Grand Master
Grand Master

Re: On my Samsung s8 my camera is blurry

Hi,

 

  • Make sure there is no plastic cover over the lens
  • Make sure the camera lens is clean
  • Try another camera app from the Play store

 

It could be many other issues,  not necessary hardware related.

 

Thanks 




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by Mariacutting33
Explorer

Re: On my Samsung s8 my camera is blurry

I have already tried those but it is still blurry.

by
EE Community Support Team

Re: On my Samsung s8 my camera is blurry

Hi @Mariacutting33

 

Welcome to the community. 🙂

 

Thanks for trying those steps that @Northerner offered.

 

I recommend speaking to our technical support team. They will be able to run some troubleshooting and offer some help,

 

Let us know how you get on.

 

Chris

by Skilled Contributor
Skilled Contributor

Re: On my Samsung s8 my camera is blurry

There is a known problem with some of the cameras. People on various forums are reporting that the focus sticks, especially if the phone has been dropped.  A gentle tap sometimes fixes the issue.  A number of people have returned the device to Samsung to be fixed. 

 

 

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