by Slicko30
Explorer

Old number to new phone

Brought a new phone but keeping my old number from other provider do I put new SIM card in or old one 

3 REPLIES 3
by
EE Community Support Team

Re: Old number to new phone

Good Afternoon @Slicko30.

 

Thanks for coming to the community. 

 

Have you provided us with your PAC code from your other provider?

 

If you give this to us before 5:30pm we will aim to complete your number port the next working day. 

 

You will need to continue using your EE SIM as this is the SIM the services will be provided to. 

 

Katie 🙂

by Slicko30
Explorer

Re: Old number to new phone

Yeah did the Pac when I ordered it said it be changed over 24hours buy don't no if it my old SIM I us or new

Get Outlook for Android
by
EE Community Support Team

Re: Old number to new phone

Hi @Slicko30

 

You will need to use your new EE SIM. 

 

If you text NUMBER to 150 this should report your mobile number and confirm your number port has completed. 

 

Katie

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