by angelrod
Explorer

OK Google doesn't work pixel 3

I got a new pixel 3 which was working fine until I got a Google home hub and a Google mini for my home. 

Now, if I use the hot word my hub devices will respond but not my phone. 

 

If I am away from home, my pixel doesn't reply to the command. I already double checked that the assistant is activated, retrained the phone with my voice and went through the step by step guide on the pixel help guide.

 

Any ideas? 

1 SOLUTION

Accepted Solutions
by angelrod
Explorer
Solution

Re: OK Google doesn't work pixel 3

Thank you RKB 

 

I chat with a CSA in Google and they told me that if you have the battery saver on, voice commands don't work because that's a background task. 

 

Thank you for your response. 😊

2 REPLIES 2
by Profile closed
Not applicable

Re: OK Google doesn't work pixel 3

@angelrod have you given permissions to Assistant to access your web searches and voice on your mobile? OK Google won't work on Android 8 without those permissions being given. I refused giving those permissions so I can't use it. I could use it on Android 7 without giving those permissions. 

by angelrod
Explorer
Solution

Re: OK Google doesn't work pixel 3

Thank you RKB 

 

I chat with a CSA in Google and they told me that if you have the battery saver on, voice commands don't work because that's a background task. 

 

Thank you for your response. 😊

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