03-04-2019 12:08 PM
Where did you purchase?
EE has released Pie on the Note 8 already.
Please dial *#1234# and share all info on there
03-04-2019 04:17 PM
You have the EE firmware.
Pie has been released on EE have you tried using Smart Switch on your computer?
If not then maybe a factory reset will jig it into finding the update.
03-04-2019 04:28 PM
You only have the firmware as of 23/04/18 & have missed many updates since.
03-04-2019 09:31 PM
There may be a fault in your phone.
How technically minded are you? you could flash th Pie update yourself using odin
03-04-2019 09:47 PM
Go to sammobile.com and download the firmware. You can search for it under the firmware section and just enter your phone model etc.
They also tell you how to do it, you can also google how.