by SWD
Visitor

Nokia 6 on contract with EE. Telephone will not connect with answering services.

1st Nokia 6 would not connect to the answering service of any telephone I called where the person was absent and thus I could not leave messages. EE undertook Network Refresh and then SIM card swap. NO CHANGE. Replacement Nokia 6 received today. Exactly the same problem remains - answering services unresponsive, calls terminated at point where you expect to speak to an answering machine (eg. Siemens Gigaset landline on Sky as provider) and recipient phones register a 'missed call' 

1 REPLY 1
by
EE Community Support Team

Re: Nokia 6 on contract with EE. Telephone will not connect with answering servi

Hi @SWD

 

 Thanks for coming to see us in community 🙂

 

I'm sorry to hear that you are continuing to have a negative experience with answering services.

 

As this sounds like an identical problem to the initial one you've had, I would ask you to please call us and our technical team will look into this with you.

 

Please let us know how you get on.

 

Richard

 

:)​​​​​​​

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