by broadbandcat Established Contributor
Established Contributor

No voicemail galaxy s5

Hi... voicemail not working on galaxy s5. Settings are fine. Just not working! ! Get missed call alerts but callers unable to leave message ... phone rings for ages and then goes to 'not available'... grhhhh.. very inconvenient! !!

9 REPLIES 9
by Profile closed
Not applicable

Re: No voicemail galaxy s5

Hello @broadbandcat sorry to hear you are having problems with voicemail not diverting. Try texting the code VOICEMAIL DIVERT to 150 then waiting for the confirmation message to come through, calling your voicemail on 222 and listening to the welcome message after you have received it then restarting your phone. 🙂

by
EE Employee

Re: No voicemail galaxy s5

Hi and welcome back to the Community @broadbandcat

 

Please do let us know if the information @Profile closed provided works or not, so we can then see if we need to assist further.

 

Many thanks,

 

Lee

by broadbandcat Established Contributor
Established Contributor

Re: No voicemail galaxy s5

Hi.. thanks for the reply ...tried this but no change...The callet still
gets the phone ringing out and eventually a network message that the phone
is not available 😞
by broadbandcat Established Contributor
Established Contributor

Re: No voicemail galaxy s5

Hi Lee. .. suggested solution didn't work for me. I've sent tom a message
as well
by broadbandcat Established Contributor
Established Contributor

Re: No voicemail galaxy s5

Hi Tom.

This worked  and I'm now getting messages. ...Back on the real world again...hurrah !! 🙂

by broadbandcat Established Contributor
Established Contributor

Re: No voicemail galaxy s5

Hurrah..it worked   🙂

by Profile closed
Not applicable

Re: No voicemail galaxy s5

Hello @broadbandcat I am very sorry for the delay in getting back to you I have had a couple of distractions tonight. 

 

I am glad to hear your voicemail service is now working for you, thank you for coming back to let me know. Come back to the community anytime if there is anything else you would like to know. 🙂 

by broadbandcat Established Contributor
Established Contributor

Re: No voicemail galaxy s5

Thsnks tom....will do !
by
EE Community Support Team

Re: No voicemail galaxy s5

thank you.png

Hi @broadbandcat

 

Thanks for sharing the outcome.  As a thank you I'd like to treat you to dinner.

I’m going to send you a private message here to get some additional details.

Keep up the good work – it’s the people here who make this community a great place to be – and enjoy your meal out.

 

Thanks 

 

Richard

 

Smiley Happy

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