by Ciderqueenie
Explorer

No sound

My phone sounds have stopped working - anyone else?  It will ring and play media, but notifications, keypad noise, lock noise etc not working. Have checked for software update, reset all notification settings, rebooted and still nothing. Have contacted ee but their systems are down. Any other ideas to try? Thanks 

3 REPLIES 3
by
EE Community Support Team

Re: No sound

Good Evening @Ciderqueenie.

 

Thank you for coming to the community.

 

What phone are you using?

 

When did you contact our technical care team?

 

It sound's like you have done everything I would recommend here on the community.

 

Speak soon,

 

Katie 🙂

by Ciderqueenie
Explorer

Re: No sound

Hi. Thanks for the reply, sorry should have said it's a Samsung Galaxy s9. I called about 3 o'clock 

by
EE Community Support Team

Re: No sound

Thanks for confirming @Cinderqueenie.

 

I have sent you a private message, please take a look and get back to me.

 

Katie 🙂

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